Terms of Use

1. Acceptance of Terms

By accessing or using the DSC Manager website and services, you agree to be bound by these Terms of Use.

2. Service Description

DSC Manager provides digital signature certificate management services for professionals and businesses. The service allows users to manage, track, and renew digital certificates efficiently.

3. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the service's operation

5. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance and updates that could temporarily affect service availability.

6. User Content

You retain ownership of any content you submit through our service. By submitting content, you grant us a worldwide, non-exclusive license to use, reproduce, and process your content to provide the service.

7. Termination

We may terminate or suspend your account and access to the service for any reason, including violation of these Terms of Use.

8. Disclaimers

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will meet your requirements or be error-free.

9. Limitation of Liability

In no event shall DSC Manager be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

10. Refund Policy

We want you to be completely satisfied with our service. Please review our refund policy below:

10.1 Subscription Refunds

• Monthly subscriptions can be canceled at any time, but no refunds will be provided for the current billing period.
• Annual subscriptions are eligible for a full refund within 14 days of initial purchase if no certificates have been issued or managed through the platform.
• To request a refund, please contact our support team at support@managedsc.com.

10.2 Certificate Fees

• Digital Signature Certificate fees are non-refundable once the certificate has been issued by the certifying authority.
• In case of application rejection by the certifying authority, the certificate fee will be refunded after deducting any processing charges.

10.3 Processing Time

Refunds are typically processed within 7-10 business days from the date of approval. The refund will be credited back to the original payment method used during purchase.

10.4 Special Circumstances

We may consider refunds in special circumstances at our sole discretion. Please contact our support team to discuss your situation.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Use or our Refund Policy, please contact us at support@managedsc.com.